Refund Policy

All purchases of our digital patterns are non-refundable or exchangeable because your purchased pattern is a digital product and it is deemed "used" after downloading or opening. Since the digital knitting patterns made available here are intangible, we are not able to offer refunds on these products.

It is important to us that you’re happy with your purchase. If you experience any problems with your purchase, please email us at theworkbasket@mail.uk, and we will do our best to resolve the problem.